FTP is the program which customers use to transfer files to and from the Internet.
"Virtual" FTP allows each user who has a domain name (like abc.com), to
have it appear to the Internet that they have their own computer, even if
they are only one of thousands of domain names you host on a single computer.
Additionally, customers will only be able to access files that they own,
rather than access any file on the computer. And, unlike older FTP
systems which prevented customers viewing of other people's files via
"permissions", (which still allowed customers to view critical system
files), this system uses a "jail", which prevents them from any access to
directories other than ones they own.
Each customer can have their own "anonymous" ftp site, and any number of "permitted users".
Before ISP Innovations
- FTP changes are made by people typing into text files, with no
"history" of what changed, or was added
- These changes must be made by a "qualified technician", otherwise, if
a mistake is made, then FTP for all users on that computer could come
to a halt.
- Even with qualified technicians, typos are possible, which can cause
- The person doing the configuration is not necessarily aware of
failures in new configuration
- The new functionality has to be either verified a with second
(time-consuming) step, or is not verified
- Some functionalities may not be being used, due to inexperienced users
- FTP configurations are rarely "archived"
- FTP changes do not cause notifications to Administrator
- FTP configuration can be time-consuming
After ISP Innovations
- FTP changes are made by a program, with 0% failure rate, and "history"
of what changed. Also, since this program is run by the "Add-Website"
program, FTP becomes a "completely transparent step" in the user setup.
- Anyone can add FTP users.
- Typos are not possible
- The system "checks for errors", and makes them obvious to user if they exist
- The new functionality is automatically verified by the system
- All functionalities are made available by System
- Each new FTP configuration is archived, (before and after) with date of change, and who did it.
- Each change to FTP configuration causes changes to be emailed to Administrator
- FTP configuration takes seconds